Customer Satisfaction is the Ultimate Goal of All Employees
At Madison Wood, our focus on high-quality products would mean nothing if customer service was less than top-notch. We emphasize timely, personal service. Our staff has the product knowledge required to inform, educate and satisfy the needs of each and every customer. We have over 73 employees representing over 900 years of combined service. The employees understand our desire to be the best and know the ultimate goal is customer satisfaction. Doing things right and staying on top of details are high priorities. Our inside sales representatives are located at the treating plant which allows them to interact with all employees and communicate any comments or requests that they may receive from customers.
Each employee, no matter what their job, is committed to producing quality products and providing quality service. Most of our business comes from repeat customers with whom we have long-lasting relationships. When you become a customer, we make it our business to keep you as a customer; the quality of our product and prompt service grow our business by growing your business. Our dedicated personnel work as a team to provide you with the finest treated lumber available.
Phone - (844) 623-9663
Local - (540) 948-6801
Fax - (540) 948-3770
7:30AM - 5:00PM, Mon-Thurs
7:30AM - 4:00PM, Friday
Closed Sat & Sun